Bursar / Student Billing
At GMercyU, we strive to make paying for college as stress-free as possible. Below, find helpful resources, information, and FAQs about billing and the bursar.
Quick tip: The Bursar / Student Billing Office handles tuition and fees, payments, payment plans, the student health insurance, refunds, and eRefund (direct deposit), while the Student Financial Aid Office handles FAFSA, scholarships, loans, and grants.
Location, Hours
Campbell Hall, see campus map (PDF)
8:00a.m. - 4:00p.m.
Contact Information
For Campus Term Programs
Christi McCabe, Bursar
Meghan Davis, Assistant Bursar
Mickey DeCarolis, Student Account Specialist
215-646-7300 ext. 21278
studentbilling@hwanfei.com.
For Online, Non-Term Programs
Kathy Laverick, Assistant Bursar Non-Term
Susan LoStracco, Student Account Specialist Non-Term
215-646-7300 ext. 21029
NonTermBursar@hwanfei.com.
Paperwork can be submitted via email here: bursarpaperwork@hwanfei.com
See Non-Term Policy and Procedures here.
Tuition & Fees
Undergraduate Tuition + Fees
Graduate Tuition + Fees
Helpful Information
1098-T Information
Term Spring 2024 Essential Information (PDF) -- Payment options and plans, parent access, book vouchers, refunds, e-refund sign up, flex dollars, student health insurance, parking passes, student IDs, and meal plans
Payment Plans (PDF)
Electronic Refund Instructions PDF)
Bursar Policies and Procedures
Tuition and Fee Payment Policy (PDF)
Payments and Tuition Refunds
Tuition Refund Policy (PDF)
Yes. You can sign up for the payment plan through your Self-Service Account. Our Payment Plan allows you to split the total costs for Fall and Spring into 5, 4 or 3 equal parts and for Summer into 4, 3 or 2 equals parts. The amount of installment payments you have on your plan is determined by the date that you enroll in the plan.
This is the only payment plan option that is accepted by the University. Students can give an authorized user (parent or guardian, or someone else who will be responsible for paying your college expenses) permission to view your account and sign up for a payment plan.
Please see the Bursars’ Payment and Refunds page for more information.
The financial aid included on your invoice is anticipated and may change based on your enrollment status. Financial aid is not credited to your account until the funds actually are received by the University, once they are disbursed to your account. For this reason, you should continue to make payments on your account according to your payment plan.
For the Fall semester, book vouchers can be completed from 8/01 through 9/10. For the Spring semester, they can be completed from 12/01 through 1/20 and in the Summer semester they can be completed from 4/01 until your aid has disbursed, which will be different for each student. These are approximate dates and could change slightly from year to year. You will need to know the exact cost of your books, as the Campus Store or the Bursar's Department will not issue any cash back or refund on your book voucher.
Before requesting your voucher, please check with the Campus Store to make sure it has the books you will need. Please allow 24-48 hours for the funds to be placed onto your card once you have completed the Book Voucher. Please know if you would prefer to complete the Book Voucher in person, you can do so at the Campbell Solution Center in Campbell Hall.
If you have any questions about Book Voucher, please email them at CampbellSolutionCenter@hwanfei.com.
Unfortunately, the answer is No. Private loans can take 2-4 weeks from the time the borrower applies until the University receives the funds. The University policy is that we will not remove any billing holds/restrictions until the funds have been received by the University. Please plan ahead and review our billing due dates.
To update your address, please visit the Registrar’s page under "forms".
Please sign up for an electronic refund here.
Nursing and Perkins Loan Information
The Nursing Loan programs are some of the federally funded aid sources available to you. As the official lender for the Nursing Loans, GMercyU wants to help you better manage your loan. GMercyU no longer offers Perkins loans because the government has closed the program.
The Bursar’s office is available to answer any question you may have at 215-646-7300 ext. 21593.
Your Rights
As a Perkins or Nursing Loan borrower, you have the right to the following information:
- The amount of your total debt (principal and estimated interest)
- Your interest rate and the total interest charges on your loan
- The name of the agency that holds your loan
- Where to send your payments
- Where to write or call if you have any questions
- The address and telephone number of your loan-servicing center
Gwynedd Mercy University and University Accounting Services (UAS) will provide this information when you graduate or discontinue your education at Gwynedd Mercy University.
Your loan-servicing center is currently University Accounting Services, Attn: UAS Accounting, PO Box 932, Brookfield, WI 53008-0932. The phone number is 800-999-6227.
How to Manage your Debt
You will need to provide the following to Gwynedd Mercy University and UAS:
- Expected permanent address
- Name and address of your expected employer
- Address of your next-of-kin
- Social security number
- References
- Driver’s license number
If needed, you will have a grace period before your repayment period begins. Your grace period begins when you graduate, leave GMercyU or drop to less than half-time status.
Your Responsibilities
As a recipient of a Nursing or Perkins loan, you will need to:
- Contact UAS with any change in your name, address, and/or telephone number
- Repay your loan according to the terms of the original promissory note. You have signed a legal document and will need to repay your loan even if you didn’t complete your education or aren’t able to get a job after your graduation or program.
- Make payments on time even if you fail to receive a billing statement (Failure to do so may put your account in default status.)
- Submit properly and fully complete any forms requesting deferment or cancellation. Forms must be filled out as soon as you become eligible for a benefit. Most forms require completion annually.
Deferments, Forbearance & Cancellations
If you find yourself in a situation where you won’t be able to make payments on your Nursing or Perkins loans, GMercyU and UAS may grant you a deferment or forbearance on your loan during this time.
Deferments
What it is: An approval to temporarily postpone payments during which time principal and interest cease to accrue.
When to apply: If you are enrolled (half-time or more) in a higher educational program, are unemployed, experiencing economic hardship, or if have become totally and permanently disabled.
How to apply: Complete form and return to UAS.
Forbearance
What it is: Loan payments are posted or reduced for a limited and specific period although interest will still accrue. Forbearance may be granted in 12 month or shorter intervals for up to three years.
When to apply: If you were temporarily unable to meet your repayment schedule, but are not eligible for a deferment.
How to apply: Complete form and return to UAS.
Cancellations (Perkins Loans only)
What is it: The Perkins loan program provides you with an opportunity to cancel all or part of your loan for certain types of employment or service. Contact UAS to see if you are eligible for any cancellation.
When to apply: If you expect to be eligible for any cancellation, you should apply for deferment of your account during your year of qualifying service or employment. This process delays billing until the end of the year, when your payments will be cancelled. Depending upon the type of cancellation, it may take up to five years to complete.
How to apply: Complete form and return to UAS.
If you find yourself becoming permanently disabled, you will need to fill out the Disability Discharge Application completely and return it to UAS.
Please return all forms to:
University Accounting Services
Attn: UAS Accounting
PO Box 932
Brookfield, WI 53008-0932
Non-Term Bursar Information
Important Information: Non-Term Tuition and Fee Refund Policy
Important Forms:
These forms can be filled out and submitted electronically. The form will be directed to the Bursar's email. Please be sure to put your correct email address in the form and verify your signature as instructed.
Non-Term Bursar Essential Information: Contact Information, Forms, Online Payments, Student Financial Options (Direct Bill and Deferred Plans), Non-Term Agreements, Refunds Processes, and FAQs.
Excess Funds Request
Deferment Form
Policies and Procedures
Student Financial Agreement
If you are using Federal Aid, you will receive instructions on accepting/declining the Title IV agreement in Self-Service.